[Resolved]  Samsung India — mobile phone

Address:Palakol

Last year i purchased samsung m30 mobile from amazon and used perfectly, but since last 4 months i’m facing problem with the same phone which is not working properly. The same complaint is reported at service centre bhimavaram and told its working good without any service.
Still i’m facing the same problem as the phone is frequently hanging up, and runs others apps without my use and runs automatically. Also sends unwanted messages to many people without my notice.
The same complaint is informed many times to service center at bhimavaram and no action.
Now the mobile validity completes by 11th april 2020.
Kindly pursue this issue on priority and solve the problem or replace with the same mobile or other one with price variation.
As i’m working for government sector, mobile is highly needed.

Please contact me on [protected] or [protected]
Thank you
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May 7, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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