[Resolved] Samsung India — My samsung j7 phone flicker when brightness is decreased.

Nilesh Dhage

from Pune, Maharashtra

Address:

411017

Hello sir,

Name - nilesh ambadas dhage
Email - [protected]@gmail.com
Number - [protected]

My phone flicker when brightness is decrease. Your customer care send some step to resolve this problem this trying this step my phone problem not resolved. Last time i visited service center they said there is problem in display. Unfortunately my phone warrenty finish 2 month ago and your service center employee said 4500/- for repairing for this problem. I am purchase samsung galaxy j7 because of your brand but right now i am facing this problem, could you help please. I hope you are resolved my problem.

I have attached video of this problem please give me proper reason why this happen and repaire my phone as early as possible. Please connect me as ealry as possible.

Thanks
Nilesh

+1 photos

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Jan 7, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd