Samsung India — never ever buy samsung, worst services. iphone is way far better.

Address:

Hyderabad, Andhra Pradesh, 500018

Hi all,

I purchased samsung s7 edge. And i received a defective piece. They just replaced the piece but not tranfering the offer. But here my question is by looking the offers we will buy the mobile. Receiving deffect piece is not my fault. It is company in capability to deliver defect less products. And still fighting for this not at all bothered by samsung.

Sadly the 2nd time received mobile also defect piece. And the samsung managaer now said that we can do doa now as we have done it already. So doa replacement also there is restriction.

Hi friends please do not trust the samsung services never buy samsung worst brand and poor services (Iphone is top class compared with samsung). They are simply cheating the customers, they do not follow minimum process. What ever they replied above is complete fake. They have no taken any action on this case. I just lost simply 50900 rs by purchasing samsung s7 edge. They are not even responding me. I tried many times just my time is wasted no solution from last 7months.

Hi samsung team,

Shame on samsung products and services. One person in the samsung is not responding. Exclusion team (Sangeeta) and services centre people like manager is just lifting there hands buy saying any we replaced the product na... But the replaced mobile also not working properly.

Still trying buy expeting response. But finally lostvthe hope.
As per your last call u did not receive any call back from your side today.

It is really bad from your side. What ever the information you asked i shared in the proof documents in the attachment.

But still you are not responrjding to me. It is annoying.

Really disappointed with the samsung. Previously also couple of times i raised a same complaint and it not received any reply from them. Even after providing all the proofs. The last complaint id: 1697503 on 13th sep 2017. Still no response, yesterday i received a complaint id: 1715801

I am a ready communicated to samsung customer care around 50 times to exclation team from last 7months i did not receive any call from constant decision making team.
21st may
9account no: [protected]

Transaction no: [protected]

Executive name: lidhin
Service order: [protected]

30th may
Comp no:[protected]

Transaction no:

21st jully
Account no: [protected]

Executive name: ravi kumar
Service order: [protected]

12th sep
[protected]

Hari
Senior executive.

12th sep i called
13th & 14th sep got call back
From sangeetha

Deepika chomwhan
Desiding team from noida

16th called and spiked to vista
Transaction: [protected]

Samsung is saying zero percentage on emi. It is completely wrong, they are giving cash back as interest only. But on the interest there us previously service tax and currently gst. Which are not giving.

I am paying mobile cost plus service tax and currently gst. So it not zero percentage emi. Please refer below attachments.

Hi friends once again for remaining please do not trust the samsung services. They are simply cheating the customers, they do not follow minimum process or not bothered about customers. What ever they replied above is complete fake. They have no taken any action on this case. I just lost simply 50900 rs by purchasing samsung s7 edge. I tried many times just my time is wasted no solution from last 7months.

Can any legal advisor please help to file a case in this, i have all proofs with call recording from the managers and all others giving wrong information misleading us.

Srinivas vuddagiri,
V. [protected]@gmail.com