[Resolved] Samsung India — New tv installation

Sathvikarthik

from Pandavapura, Karnataka

Address:

Chennai, Tamil Nadu, 600005

Dear sir,
I bought a samsung tv 32 inch j4100 model on 31st august 2016. Product delivered on 3.9.2016. from the date of purchase till date 7.9.2016 am daily calling the for installation procedures but none of them are responding properly.. daily they are saying 2day will be installing but none of them are responding. very upset with the way your customer support is behaving. I feel sorry for opting to buy samsung product. I bought the product in viveks showroom chennai. They are one step higher..after billing they didn't respond for any thing.

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Oct 22, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd