[Resolved] Samsung India — No installation done even after 2 weeks of purchase - worst customer care service | |||
I am writing from gachibowli, hyderabad. Through this complaint, i want to state that i have had the worst experience (Compared to my other purchased home appliance products) with samsung india at hyderabad. I purchased my split a/c on 2nd april 2016 and it has been 2 weeks and my ac is not yet Installed.I have raised a grievance at samsumg customer care (Complaint number- [protected]) and folllowed up daily for the past 5 days and everytime ended up getting lip service that "it will be installed tomorrow". I urge the samsung authorities in hyderabad, india, to kindly take notice of such lackluster and install my ac at the earliest. If the product is not installed within 2 days, i am going to go back to bajaj electronics at kondapur, hyderabad and return the product. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
It's double door refrigerator. Freeze area nt working
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Reply
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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