Samsung India — No installation of ac - harassment by service center

Address:Kolkata, West Bengal, 700047
Website:samsung

I have purchased an ac from a shop named 'great eastern appliances private limited' vide bill no hbs/sa/1617/01814 on 14 april 2016. After that i have make a call for installation of the product. Customer care provided me the service centre details as named - celcious address- 38 jatin das road. Kolkata,
Pin- 700019. Call centre also given me two contact no which are - [protected] and [protected] and both nos are wrong. Supervisor of celcious name raju contact no [protected] call me and he told same word daily that engineer will visit today. Bur till date no mechanic visit me and my product remain uninstalled.Now a days service center and shop are not attending any call from me. So my request to you that such a poor service of service center may please be delt with seriously and same way license of this type of service center and shop may please be cancelled. So that no more customer like me will not harassed in future. Thanking you.
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