[Resolved] Samsung India — not able to redeem samsung earbuds | |||
I bought Samsung S10+ on 7th of March and I was told that I can buy the Samsung earbuds for a lesser price which is an offer for buying the phone and was informed that this can be redeemed after 72 hours of buying the phone . It's been more than a week now and I have been contacting the customer care more than 7 times but there's no action taken. Everytime I have been told to wait for 24hrs and there is no complain lodged everytime. This is pathetic. Was this information helpful? | |||
Apr 18, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Mobile number- [protected]
Reference Id- [protected]
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd