[Resolved] Samsung India — not getting my screen replacement | |||||
Hello i am useing s8 plus i have purchased this phone before free mounts my display was not working so i had visited samsung service centre to ask about it they did just ignored buy saying its normal wil go in some day and did not made my job card, after few days, accidentally my phone from my hand and my display is not working and irs broken i asked service centre to replace my display in one time replacement in 990 they are not ready to replace it they are telling me to give 20000 rs for display, i have used all high end phone of samsung, this display is too costly, my phone is still in warrenty i want it to be done in that offer. Was this information helpful? | |||||
Dec 17, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 16, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd Verified Support Nov 16, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd