[Resolved] Samsung India — not received cash back as promised by samsung shop | |||
I have ordered Samsung Galaxy On NXT 64 GB from Samsung shop on 11th Nov'17. At that time that have given offer that will get 10% cash back on ICICI card within 90 days. But to my disappointment, its more than 5 months now, and still waiting for cash back to receive. Whenever I made call to their customer care only answer I receive is "we have escalate your case and our senior team will call you back within 24 to 48 hrs.with resolution to your complaint" But till date neither I receive call nor the cash back as promised by them. Was this information helpful? | |||
Jun 10, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 10, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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