[Resolved]  Samsung India — Note 4 touble

Address:

411021

Everyone knows the Note 4 was having crazy issues after the L update (mine was too) but this M [ota 6.0.1] update literally DESTROYED my phone. The update took 2 tries to download. When it finally did it went through the usual update process...then it turned on, applied the updates and restarted itself. The phone was a lag/freeze fest. I turned it off for a few mins because it was overheating from updating. Took the battery out for a few as well. After that...the phone was good for about an hour even though it wouldn't let me update google play services the way the notification kept telling me to...I tried to exit out of instagram and the phone froze. Im swiping, tapping, home button, volume, power...nothing is working. Then it turns off. Goes to the samsung boot..then the sprint...goes black and then Crashes. Android on the front with error messages.. Like literally BRICKED. My screen has been black with my notification light pulsing from blue to teal. Have to take it to Sprint tomorrow. Smh I'm so heated. I have TEP so I hope they'll replace it because its software issues. No physical damage whatsoever.