[Resolved]  Samsung India — Order not delivered after that cancel by samsung seller

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110032

I placed the order of 2 refrigerator on amazon one on 12 feb and another on 13 feb. We are joint family so need 2 refrigerator i search on amazon and find samsung offer good deal samsung refrigerator from samsung authorised seller ashoka sales - samsung authorised seller of samsung rt37k3753sa frost-free double-door refrigerator (345 ltrs, 3 star rating, metal graphite) at rs 18750 after discount order number #[protected]Order date 12feb2017) and another one on 13 feb of
Samsung rh62k60177p frost-free double-door refrigerator (674 ltrs, 3 star rating, refined gleam)
By samsung from sahil electronics samsung authorised dealer order number is #[protected] at rs 36500 after discount both the order is accepted by seller and he prepare my order and it show order is shipped soon but after 4 days seller cancel my order how he can cancel the order once the order is accepted by them. If he dnt wnna deliver they can reject it but once the order is accepted he have to deliver it and they prepare my order also. The price of these item is to be listed by samsung india on amazon on behalf of all the seller. The discount is given by samsung india. So you guys are totally responsible for that because it a samsung authorised seller. I also read amazon tieup with e-commerce for online sales. You have to deliver my order i also contact amazon regarding this they said it's a third party seller of samsung they are responsible you have to contact them not us. I filed a complaint against samsung and amazon in consumer court. You guys first offer gud discount and then cancel and give fake reasons. This practise is going on. I know something is fishy here one of the bad experience with samsung and amazon. I[censored] can't offer then why u committ sir. Sir we are middle class family when we purchase something new got excited alot intact we do aarti or pooja of that thing on hope it's work longer. We purchase these with lots of hope and in joint family all of them excited. Even my grandmother ask daily fridge kab aayega. Sry for getting personal i know it's not a big thing for you. But it's a big thing for us as a common man. I hope u look out this matter on priority basis and give back our happiness. After no response from samsung i have to go consumer court. I just want my product at same prices nothing else sir thanks