[Resolved] Samsung India — pathetic arrogant horrible customer care | |||
Trying to raise a service request for my fully automatic washing machine but customer service representative is highly arrogant, incompetent and rude. Its ridiculous how a company like samsung treats its customer. Customer care representative named namitha was attending my call and she simply refused to take the complaint. After too much struggle i somehow got the complaint registered but now the service engineer is not responding. And disconnecting the call when i call him. Service request no is a39742 Was this information helpful? | |||
Nov 27, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 23, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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You can reach me on [protected]@gmail.com and if you track the Service Request No is A39742, or SS 176201 you will get my mobile as well. I wont share my cell number in an open platform like this. Your customer care had the audacity to tell me that they wont do anything and I am making them mad by calling again and again after they disconnect my call without registering the complaint
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