[Resolved]  Samsung India — phone display

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851101

Dear samsung team,
I had purchased samsung s9 plus phone right on the day it was launched. The phone display got damaged. When i consulted the samsung care the said i need to change the dispaly which would cost me approx rs 20000, there is no warranty over the phn. I just want to know if there is no mistake of mine in damaging the phn then why not the company is taking the responsibility. The offer on samsung 8 was better that if the phone gets damaged, samsung would take care of it. I am really disapponted that iys hardly 1.5 months old phone and samsung is asking me to pay more 20000rs to get the damaged fixed. This is your fault that you have made so brittle handset. Plz help me out with the solution as i have heard that if samsung proved that offer in s8. I had so much of trust on samsung i pre booked the phone s9 plus and now when i am facing this difficulty you arr asking me to pay additionally, i hope you understand 20000 is not a less amount so kindly look into the matter and do the needful.