[Resolved] Samsung India — problem in display
Huzur, Madhya Pradesh, India
I have bought a samsung j7pro now it's display is damaged and then i have gone to service centre now they are behaving rudely to. Me saying that i have to change it's lcd which will cost around around 550rs inr. So why should i pay that my phone is already in warranty period. I hope samsung wouldn't lose its loyalists and also hope that they would give 1 time replacement offer to early buyers like me.
Complaint marked as Resolved 2017-11-24 00:26:03
[Oct 23, 2017] Samsung India customer support has been notified about the posted complaint.
Verified SupportSamsung India Customer Care's response Oct 23, 2017
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Samsung India Electronics Pvt Ltd
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