[Resolved]  Samsung India — problem kuwait head office support

Hi,

Yesterday i received my invoice in kuwait from their old system, and after i checked it, i shocked from what i saw

My tv model number have been changed by a mistake from the old seller
He adds ua55js9000k (Cost 999.900kd) instead of what i bought ua65js9000k (1999.900 kd)

I told them i want a solution for that mistake, but no one helped me...

I'm mad from how they treated me... They don’t want to help me because they don’t want to pay me for my tv

Is that how a big company like samsung work???

This is my all invoices (07/02/2016) and you can check how much i paid for samsung tv instead of taking another brand

https://drive.google.com/open?id=1f0hoU2RCR8kQAjAFMfSWF22iJEM5xI9M

This is my tv model
https://drive.google.com/open?id=1V2FYDkwfHjFStp5P8C0xd3IUD4jI8zHQ

And this is my tv problem pictures

https://drive.google.com/open?id=132wpEOLDxhmySAlRaVpB9bYdq0e20vx1
https://drive.google.com/open?id=1K7hxqa2ilhja4iMlxsaJC5Njazhk1DcZ
https://drive.google.com/open?id=1ZuwVH-Og1X02s1nbpuUbNc5fHYPgVENX
https://drive.google.com/open?id=1T7OumJ6bjxWnCNjl9lYDXzfABgx1BsHK
https://drive.google.com/open?id=1SZUndmzQT4yROkDeezv-CC2PFlpnZyn6

I want you to help me

If you can’t do anything tell me to talk with samsung main company office
Yaqob alsarraf
+[protected]