[Resolved] Samsung India — problem not solved

 
1 Review
 Deepak7183 on Jan 13, 2018
I am purchase samsung 1200
Imei [protected]
I have problem of hearing. I am repair my set two time your service center but problem not solve when i purchase handset dealer told me 1year garranty. Too poor quality of hearing i want to replace it. I have no time to visit your service center again & again. If my problem not solved i am calim it on consumer court.

With regards
Deepak thakur
Deepakkumar7183@gmail.com
[protected]
Complaint marked as Resolved Feb 18, 2018

Complaint Status


[Jan 13, 2018] Samsung India customer support has been notified about the posted complaint.
Verified Support
Samsung India Customer Care's response, Jan 13, 2018
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments  Add a Comment     Updated: Share0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    35%
    Complaints
    13984
    Pending
    939
    Resolved
    4580
    phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    location
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    Samsung India - problem not solved