[Resolved] Samsung India — received 1 ton ac in 1.5 ton packing. | |||
I recently purchased a 1.5 ton ac from reliance digital aashima mall Bhopal. But during installation it was found that 1 ton ac outdoor unit was packed in 1.5 ton box. Model no of both indoor and outdoor unit was different & they are incompatible. This is a clear manufacturer defect.i consulted the store but their response is very slow & frustrating. Was this information helpful? | |||
May 28, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 24, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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