[Resolved] Samsung India — Refreshing sim data error message grand prime | |||
I had a network related technical issue with my phone since my purchase of phone.I had consulted Service centre Pala-686575 so many times during warranty period but they just updated software and didn’t provide any permenant solution. Immediately after the warranty period completion, they informed mother board replacement is the only solution .But I argued, why was this not informed during warranty period .Also, this is a factory defect, not caused by me.After so many emails and con-calls on August 25th I handed over the handset to Service centre at pala-686575.Till date (12 days) it has not moved from there, saying that as the warranty period is over, special approval is required. This is daylight hoax.You are not reliabe.Your word and deed are in opposite direction. Jovin [protected] jovin.[protected]@gmail.com Was this information helpful? | |||
Oct 10, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 08, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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