[Resolved]  Samsung India — Refrigerator — burn spot on left wall

Address:713216
Website:Samsung

Invoice no. — 33/sa/1516/06175
Invoice date — 26/01/2016

Purchased one samsung refrigerator (rt33jsrzesp) from m/s great eastern trading co., durgapur branch on 26/01/2016.

Detected burn spot on left wall of the refrigerator. gave complain thru toll free no. on 22/07/2016 (service order - [protected]), repeat complain on 27/07/2016 (request no.- [protected]).
No positive action taken.
No reliable explanation provided by service engineer.
Request a written explanation from your end on this matter.
Want replacement of the refrigerator as because the defect is of manufacturing.

Subir kr saha
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Aug 7, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd

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