[Resolved] Samsung India — Refrigerator

dineshjhawar

from Kolkata, West Bengal

Address:

700106

This is to inform you that i have purchased one refrigerator from m/s khosla electronics pvt. Ltd., saltlake vide their invoice no. 4424/1617/01015 dt. 10.5.2016. After installation of refrigerator at my residence at saltlake, i have faced the following problems :

1) whole refrigerator was replaced after one month of installation due to the defect of new refrigerator.

2) after six months from the date of replacement of refrigerator, sensor of the refrigerator was replaced due to the defect of sensor.

3) some parts were again changed in the refrigerator against my complain

4) again on 27 th. May, 2017, sensor and other parts of the refrigerator were replaced.

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Jul 1, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd