[Resolved] Samsung India — refrigerator

abhijeet shewale

from Gadhinglaj, Maharashtra

Address:

Thane, Maharashtra, 421301

I have purchased refrigerator from vijay sales on 15 feb 2013 now refrigerator have some issue it's not working i have called customer care on 23 oct 2017 they assigned engineer name pandey contact no [protected] he said that he will inform company and arrange part in 2 days but no revert from them till now [protected] is my service request no which is cancel by company without my permission and new service request assigned [protected] now new engineer come today rajesh [protected] said that 3 more days req as pandy doesn't revert back to company it's almost 10 days my refrigerator not working please look into the matter if my refrigerator haven't started by tomorrow i will file the case in consumer court

Abhijeet shewale
[protected]

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Dec 1, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd