[Resolved] Samsung India — refrigerator | |||
Complaint Reference No. [protected] logged on 17/1/2018 - cooling problem. Engineer came next day, replaced sensor wire. Problem continued, engineer came again, checked & said "no gas leak" but problem with board. Replaced board a few days later and charged me Rs 3500/-. Next day, refrigerator STOPPED WORKING. Engineer came again and now said "gas leak"!! Said condenser needs to be replaced - till today (3/2/18), replacement part has not arrived and refrigerator has not been working for 2 weeks. No definitive response from Samsung Service or call centre teams, despite repeated calls. Really terrible service and incompetent service team. Was this information helpful? | |||
Mar 10, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 05, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
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Dear sir/
Madam,
My Bajaj finserv EMI Card Has been expired on 03-2016 My EMI card No. is [protected] name on card is Yogesh D. Yelkar l Request you to please reissue me the new card so tat i can avail the facility
Name : Yogesh Yelkar
Contact no. : [protected]
Greetings from Samsung.
After going through your concern, it seems that you have issue related bajaj finserv. Request you to please speak with concern seller.
Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd