Samsung India — refrigerator

Address:

110064

Dear mr. Hong,

I had purchased a refrigerator on 16th october 2016. The model of refrigerator is rt42k546bsl. The refrigerator has been giving continuous problems. Initially the refrigerator had stain marks on it which are still present on refrigerator.

Thereafter there was problem of frosting which occurred twice in 1st year of purchase. The main pcb was replaced and sensor was replaced twice.
After repeated follow up, company gave 1 year extension of warranty.

Now again, the problem of water leakage from fridge has occurred. Small pcb has been replaced but the problem is still there.
I do not know whether the problem will be resolved or not.

The fridge delivered to me is defective as there have been regular problems.

Please replace the same or i will be forced to take legal action.

Regards

Vivek saraf
[protected]