[Resolved]  Samsung India — refrigerator is not cooling the water in the freezer.

Address:Agra, Uttar Pradesh, 282005

Its been just 3 years and my refrigerator is not freezing ice... I have 2 refrigerator one is 2 years old other is 3 tears old. Samsung is the worst compant ever as they charged me for the same for the refrigerator which is 2 years old just few months back. Now same thing is happening with the other one as well. Kindly help.! As its ridiculous i am being charged again again for no reason... They give warranty of 10 years... But than they charge money..
Regards,
Rishabh jain
[protected]
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Feb 25, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2018
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Jan 24, 2018
Updated by Rishabh111
Request a call back on urgent basis on [protected]
Complaint comments 

Comments

We bought a samsung 253l frost free double door 4 star refrigerator just 6-7 months ago. We are highly dissatisfied because vegetable desk of the refrigerator has been broken.
Samsung India Customer Care's response, Jan 25, 2018
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Hi i have recently updated the security update for the month January. The is no network coverage after that. I use Airtel as my carrier. If I put the same sim in some other mobile it is working perfectly fine but not with my Galaxy S8. Kindly resolve the issue.
Samsung India Customer Care's response, Jan 25, 2018
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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