Samsung India — reminder day 2 :: refrigerator issue - [protected] | |||
Dear Mr Hong, This is in regards to the complaint for Samsung REF(RT56K6378SL/TL), bearing serial # (0D154DBJ802005J) I have never expected such kind of service and reply from the brand like Samsung. Just put yourself into my place. I'm following up with Bajaj Electronics, Customer care and your team. No one is understanding the pain of the customer. All just want to take off their hand from the issue. You all have made me to realize that I did a mistake by selecting SAMSUNG Brand and spending my 72000 on this. If your are so confident about your product and testing team then why you have refused to replace your own product ? From the last one month I'm living without a refrigerator thought you all can understand and feel the day without refrigerator in present days. Today I spoke to Bhuvanesh (customer care line manager at 4:20 pm) for my complaint [protected] status he was also so rude the way u were as if SAMSUNG is your own company and they don't have further managers who all can take call on this issue. Till now I was requesting but now you all made me to demand - I don't want to have your brand so kindly take your product back and return my money with compensation. As Bhuvanesh told me that I can go to consumer court with my complaint. So I will if I don't get my money back to me. waiting for your positive response with Grievance Cell mail details. Product Invoice No - 1222/17G/S-11519 Date of purchase[protected] Show Room - Bajaj Electronics, kompally, Secunderabad Your Unhappy Customer, VISHAL VERMA [protected] Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment