[Resolved] Samsung India — Request no [protected] | |||||
Dear Samsung team yesterday I (Rajesh Yadav) go to Samsung care at Rewari (HR) location with my ON 8 handset with powerkey problem . I handover my handset them against request no [protected] with 'out of warranty' status with a charge of Rs 500/. But when they handover same device to me, they had taken only Rs 450 against invoice no _[protected] . I have doubt at that time how can such difference in payable amount. Today I have received a message from AM-SamCCC same as below mention. Plz check this and confirm that what I paid such amount is right or cheating ? My contact no [protected] Mail [protected]@gmail.com (Dear Customer -Thanks for availing Samsung Service. Amount Payable against your Request No. [protected] is INR 0.00) Was this information helpful? | |||||
Aug 7, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Jul 01, 2017 Ajaygupit's response Samsung j7 max not good, very heatting problem in video calling something chances blasting in mobile
Verified Support Jul 07, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd