[Resolved] Samsung India — request not resolved yet

Vivek Shrivastava Rjn

from Manuguru, Telangana

Address:

Rajnandgaon, Chhattisgarh, 491441

Greetings,

Sir i'd submitted a request vide ref. Id no. 1941934, regarding replacement of screen of s7 edge.

I received a message where my phone no and email were seeked. I immediatly replied, but since now no further communication is there.

Sir, kindly refer my earlier request submitted on 30.04.2018, and provide me the one time free screen replacement, and guide me where to visit to fix the issue.

Plz do the needful at the earliest and oblige please

Sincere thankz and regards
Vivek shrivastava
[protected]

Was this information helpful?

No (0)

Yes (0)

Jun 16, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 05, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd