[Resolved] Samsung India — Retrieval of contact numbers and deactive the samsung mobile set | |||
As my mobile is lost, please provide me contact numbers and other confidential information available in messages, wordsapp etc.. Further, defunct the samsung mobile set. I may be contacted in my mail.id. Details are under IMEI: [protected] Model Name: SM-G360H Manufacturer: samsung Carrier: Bharat Sanchar Nigam Ltd. (BSNL) Last activity seen on: Dec 17, 2016 Registered date: Feb 2, 2015 Was this information helpful? | |||
Jan 28, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 27, 2016 Samsung India Customer Care's response Dear Customer, Greetings! This is in regards to the complaint of your Samsung Mobile. We are sorry to hear the loss of your mobile phone. As an immediate step incase FIR for the same is not registered so far, we request you to kindly do the same at the earliest to avoid any misuse of the phone and data. The feature of “Find My Mobile” which helps to find your device in case it is lost and also helps you to protect your data, the same needs to be activated by the customer on his/her own by login to Samsung account and enabling the required options on the mobile. We would also like to state that all the basic features, interface etc. are explained at the point of sales. As there has been no deficiency in the product/services we would not be able to consider any request for replacement/refund for this product. Thanks & Regards, Customer Experience Samsung India Electronics Pvt. Ltd. | |||
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