[Resolved]  Samsung India — s8 mobile phone complaint

Address:

492001

Team,

I am very much frustrated because unfortunately, I have purchased Samsung product, I am listing complaint's and I need my complaint resolution on a priority basis

Regarding Mobile Phone Samsung Galaxy S8 SM-G955FD

I am frustrated with your repairing team, and your engineers I have submitted my handset in service center for around 4 to 5 times for the same or the other issues but I don’t see any action yet taken from your end on this case, the problems are : - Screen Goes Blank While Calling, Phone Auto Switch off while I keep in my pocket in standby mode, I have to restart for around 10 times a day because my phone gets hang-up while using, it gets heated while charging, sometimes display don’t responded for that I have to take out my battery because power button also doesn’t work at that time, at time I receive calls I am unable to hear the person voice for that again I have to restart the phone, network automatically goes off while talking and phone hang-up at that time (I have tried with every sim card as well as I have tried my sim card in another mobile that time my other phone network superb), etc., many more complaints are there they service center persons only give me phone just update the OS that even I can do and I tell you I am a software engineer so have much better knowledge about the devices.

At this point in time again I am submitting my handset in Kiyaan Services, GE road, Raipur, 492001 on 14th May 2018 and I don’t want the handset to keep it with you and play with it, I am just giving you two options that Is either replace my handset and provide me new one or refund the amount I have paid for so called smartphone as well as I need call from your end about this issue as well as kindly read my full email and respond accordingly as I am very much frustrated due to all these issues as I have never thought that Samsung will do such kind of behavior with the consumers, I have purchased flagship device for my business purpose and each and every time if my device is with your service center, it's better i start using some other brand phones if you really think big and want to do big do help me on the same for refund or replace my product.

Kindly search with my number: [protected], [protected] you can come to know that each and every product in my home is of SAMSUNG but you guys don't seem priorities towards your customers

Attaching Bill Copy & JOB sheet for your references.

With Warm Regards,

Rishab Jain

Cell : +91 [protected] (Raipur, India) (GMT +5:30) (1st Preferance)

Cell : +91 [protected] (Raipur, India) (GMT +5:30)
Email : [protected]@gmail.com : [protected]@yahoo.co.in

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