[Resolved] Samsung India — s9+ change in delivery status and no proper communication from samsung team | |||
Hi, I have ordered Samsung s9+ from Samsung online shop. on 15th I received a message that my product will be delivered by 16th. Product came to Hyderabad and again I received a message that product has been returned back with seller consent. I am calling them every day and I am getting false promises about my product delivery. Also, they are not transferring my calls to their manager. I request Samsung authorities to look into the matter and improve their services. Pathetic Service I'll say about Samsung. And pathetic customer care Samsung has. Guys don't ever buy any Samsung products from Samsung online store. Ruby Was this information helpful? | |||
Apr 30, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Mar 22, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd Verified Support Mar 27, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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