[Resolved]  Samsung India — samsung 1 ton ac box defective

Address:

500008

Unfortunately there is no 'zero star option' so have to give 'one star'. On 29th march i purchased samsung 1 ton ac from bajaj electronics suncity, invoice number is 1246/18e/s-2623. Before paying the amount the salesman abdul rehman&show room manager farooq confirmed that the ac will be delivered and installed next day, i waited at home the complete day wasting my weekend with multiple calls and every time i was told that it will be delivered in an hour. They don't have courtesy to even apologize or tell the truth, again they promised it will be delivered on sunday but it didn't happen. It was delivered on monday and the samsung technician installed the unit by afternoon. After the installation the ac started giving sharp unbearable noise. The technician after consulting with their supervisors confirmed that there is some problem with the motor and the ac will be replaced. Immediately i went to the showroom where they took my original bill and informed me that the ac will be replaced in two days. So i am expecting the ac to be replaced tomorrow which is april 3rd.

Will update again tomorrow.