[Resolved] Samsung India — samsung 32 led tv | |||
Sir, balaji here, we purchase one samsung 32 led smart tv in reliance digital on 24/09/2017, from the day beginning display shows many colors, when we start the tv on the first time of the day it shows like this, and in mean time many lines color lines are crossing, i registered a complaint in reliance digital service center, service engineers are come and check the tv, and give a feed back that the hdmi cable was to change, he recomonded one company (Bilkin), i bounght from the store and change that hdmi cable, but my problem was not solved, again i register a complaint in samsung, a technician come from samsung and they checked the product, and they analyze the screen many colors are coming, and said that mother board was problem, but they are not informing to me, discuss themselves, and ask to change the settings, and use to view in normal tv mode instead of hdmi mode, and use the product in this mode, then y should i buy this, i dont know what to do next... Was this information helpful? | |||
Dec 21, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 14, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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