[Resolved] Samsung India — samsung cheat with me

Atul jk

from Gurgaon, Haryana

Address:	Bulandshahr, Uttar Pradesh, 203001
Website:	[email protected]

Hi. My phone submited in service center and he said will me my phone will not be able to repair he will do refund cheque arange as soon as but after 10 months he will not do any thing i will try many times to customer care complaint but he will not do any thing i talk with asm and he will not give any positive response plz solve my issue i m in big trouble my job sheet no is [protected] date of submitted 8/1/2017 plz sir help me my mobile no is [protected] [protected] and primary no is [protected] my mail id is [protected]@rediff.com

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Dec 17, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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Comments

Atul jk

from Gurgaon, Haryana

Sir what happen anybody no reply against my complaint sir we think in the mind of company the customers is fool and stupid

Samsung India Customer Care's response, Nov 30, 2017

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd