[Resolved] Samsung India — Samsung galaxy A8 | |||
My samsung galaxy a8 scree is broken and i submit my mobile to service center for screen replacement but its a more than 40 days still they are saying that part is not available, even they are saying that they don't know when the part is available. samsung have to provide the part of their latest release phone. otherwise they have to notice the customers that if your phone is damaged after purchasing, then your phone will not repair. then would purchase samsung phones with their mind. samsung after sell service is very bad. if i know that my 25000 costing samsung phone will not get repait after damage the i had never puchase samsung phone . really very upset by samsung service. if i cant get my phone repaired then i will never purchase any samsung phone in my entire life and off course i will tell this incident to my friend who have plan to purchase samsung phone. that's it. Was this information helpful? | |||
Jun 7, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 23, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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