[Resolved] Samsung India — Samsung Galaxy J5 6

Chakraborty tultul

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700082
Website:	www.samsung.com.in

I have purchased Samsung Galaxy J5 6 mobile via Flipcart on20.01.2017 and it was shipped to me on 21.01.2017.But just after 13 days I am shocked to see that my mobile is unable to save new contacts, the simple command that any mobile can operate.I am afraid some other major flaws can occur in my mobile set.
View above I look forward to prompt remedy-change of the set.

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Mar 9, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)