[Resolved]  Samsung India — samsung galaxy note 4 battery.

I am a huge fan so samsung's note series mobile phones. I purchases galaxy note 2 mid of 2013 and after using it for around 2 years i have upgraded to galaxy note 4. However, after usage of 18-20 months note 4's battery started loosing charge very quickly and stopped working within a month. From that time, to be more specific from last one year i am trying to replace the battery on my galaxy note 4 as the handset is in excellent condition. However, non of your authorized service centers or authorized stores carry original battery for galaxy note 4. This is unacceptable. I spending 40 k on a mobile which works only for 2 years. Great!!!
I thought o[censored]pgrading to galaxy note 8, but again why should i spend 60 k when your after sales service is so pathetic!!!
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Oct 29, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Sep 30, 2018
Updated by Sidhoo
Contact Number: [protected]
E-mail: [protected]@gmail.com

Reference Number: [protected]
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