[Resolved]  Samsung India — samsung galaxy note 4 durability and motherboards issue

Address:	147001
Website:	www.samsung.com/in

I want to let you know that i am a die-hard user and fan of samsung phones but now i am having some serious doubts and issues with it. I owned a samsung galaxy note 2 earlier and presently i own samsung galaxy note 4. With both phones, i have had the same problem and that is the motherboards of both the phones became faulty and the people at the service centre told me that the motherboard would have to be replaced. And it would cost me about rs. 21000 to replace the note 4 motherboard which is almost the cost of a new galaxy note 4 phone. Basically, i am very much disappointed with the durability of the samsung phones as both my phones became unusable after only 2.5 years o[censored]se and it is very costly to repair. And also the phones are very costly in the first place. And once they are not functional, i cannot even sell them on to reduce my cost to buy a new phone. I would like to have a samsung phone which would keep working for at least 4-5 years. If the life of a samsung phone is only of 2 years, then it is no point for me to keep on buying new samsung phone. I have seen my friends’ and relatives’ apple phones working for good 4-5 years. I would be glad if you could resolve my problem. I do like the samsung’s user interface very much and would not want to change the phone, but i am not left with any other option but to switch to some other brand’s phone.

Lohit jindal