[Resolved]  Samsung India — samsung inverter 2 ton ac indoor unit bursted

Address:1/117,RAJIV GANDHI SALAI, 603103

Sir, i have purchased samsung 2 ton invertor ac 2nos from sathya kelampakkam last year 23rd march 2018, on april 26 2019 morning around 6.30 am one ac indoor unit motor burnt and made fire of all my sleepwell showroom with one more ac indoor unit and mattresses &cot worth rs.500000.00
Please take this issue very serious., kindly replace new indoor units soon.
Here i have enclosed photos and cctv fotaage

Regards
A. M. Mansoor ali,
Kelampakkam,
[protected]
+1 photos
+1 videos
Was this information helpful?
No (0)
Yes (0)
Jun 15, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 15, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information