[Resolved]  Samsung India — Samsung j5 prime red line issue

Address:Bathinda, Punjab, 151001
Website:www.samsung.com

Hello sir i had purchase samsung mobile on 10.12.16 and the problem in the phone is the display issue i had to get in and out service center alot times after that they replace me at last on fri with lots of calling coustoner care and goin srvice center but when i got new phone the phone has red line on display i immeditaly gone to service center next day im morning they said the issue is clearly visible and it is again a hardware problem u have to wait for tue as they as not in mood of doa i was realy disopinted as i had to go to outof station on tue plzzz provide me on mon as it is been a 8 days i was harrising by u they can do doa but no they had to prove they have poor service under the brand plzzz give me solution asap i did bigest mistake buying samsung
my name.sukhjinder singh
mob.[protected]
email.[protected]@gmail.com
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Jan 22, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2016
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
As per our telephonic conversation, you have confirmed that you got the replacement of the handset and now your concern has been resolved.
For any further queries you may contact us at
Samsung Helpline:
[protected] & 1800 40 SAMSUNG
Thanking you and assuring you of our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
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