[Resolved]  Samsung India — Samsung j7 2016 mobile

Address:122003

Hi, I was the few who ordered samsung j7 2016 seconds after its launch - With lot of trust in brand like samsung. But look at the quality of the product. There is noticeable bend in my phone without any physical damage to phone. Can the quality be so inferior that it can bend simply by keeping phone in pockets. This is so disgusting. It hugely affects the company image and it's quality standards.
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Aug 8, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Aug 01, 2016
Updated by Amiteshkunal
My details below :

Mobile: [protected]
Email: Amitesh.[protected]@gmail.com
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Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd

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