[Resolved]  Samsung India — Samsung J7 (2016) mobile has been purchased on 29.08.2016

Address:Howrah, West Bengal, 711303

SAMSUNG J7(2016) purchased on 29.08.2016.still now I am facing same problem as Mobile charging.Already I have visited at Samsung service centre for 6 times for solving my problem but there are not able to find out the exact problem in between there had been changed my mobile's battery twice time and sent it to another service center .Now they are not taking mobile my for solving the problem.

Contact Details:-
Kausik Kumar Dandapath
kausikkumar.[protected]@gmail.com
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Jun 2, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 02, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Hi, I bought a Samsung J7 in December 2016, the mobile is barely 4 months old and all of a sudden the phone shuts down only to show on screen 'custom binary block by FRP lock. And even a Samsung outlet engineer don't seem to know what the reason for that is. Pls I will be needing ur response, kindly threat as urgent. Thank u

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