[Resolved] Samsung India — Samsung j7 | |||
I had purchased samsung galaxy j7 mobile handset on 10 jan 2017. It was covered one year warrenty. After 1 day purchase this phone battery backup very slow. In the night time battery drainage between 25% to 30% and hanging, heating problem. I complained 3 times customer care but problem not solved. Kindly please repair/replace this phone contact no. = [protected] email id = [protected]@gmail.com Was this information helpful? | |||
May 10, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 30, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
1 Comment | |||
Comments
Please solve my problem as soon as possible
Reply
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information