[Resolved]  Samsung India — samsung j7 pro

Address:742101
Website:Berhampore service center

Me 24.11.2017 ko j7 pro liya tha berhampore west bengal k ek shop se. To us date k 20 din bad mere ph me charging ka prblm hua. To kal mayne service center giya. To ph to mera thik kar diya un logo ne. But mere set se un logo ne. Fingerprint scaner hi delete kar diya. Aur abhi bol raha hai wait krna parega 10 din. To ye me kun safar karun. Mera new ph abhi 22 din hua hain. To me ye phone replece mang raha hoon. Mujhe wo phone nehi chaiye. Kyunki o phone to. Service center wale log kharap kar diya. Mera to set me us prblm se alaba koi aur prblm nehi tha. To yha mera kya dos tha. Mujhe ph replece chaiye
Was this information helpful?
No (0)
Yes (0)
Jan 18, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Dec 16, 2017
Updated by Pallab123
Mera phone jis tara mayne new diya tha service center me.bilkul usi tara chaiye.ya mujhe new ph dena parega.service center ki laparwahi se main kyun safar karun.dos to un logo ne kya hai.ayse to samsung ka e nam kharap ho raha hain.customar ko sahi service nehi mil raha hain
Verified Support
Dec 18, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Dec 18, 2017
Updated by Pallab123
My nmbr [protected].email [protected]@gmail.com
Complaint comments 

Comments

Sir plz solved my problem ...maine complain kiya tha uske baat engineer aaye or mere refrigerator ko pura burn or kharab kar k chale gaye hai...uske baad bina merw permission k mere complain ko closed kar diya kiyo...aap log ki aisi service plz solved my problem...
Samsung India Customer Care's response, Dec 18, 2017
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
[protected] my mobile nmbr.or email id
[protected]@gmail.com.plxzz solve my problem
Samsung India Customer Care's response, Jan 30, 2018
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information