[Resolved] Samsung India — samsung level u headphone | |
I have bought a samsung level u bluetooth headphone on 23/08/18 the product got damaged(on it's own, seems to be a faulty product) within warranty period but the service centre is refusing to replace/repair it.infact they hardly have a solution for it or any time to attend to the complaint.they told me to buy a new one instead of providing me with any solution. i have not seen such poor after service with any other company let alone from a reputed company like samsung. can't get through call or email of the company as well. Was this information helpful? | |
Apr 17, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Mar 16, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd