[Resolved]  Samsung India — samsung lfd monitor 55"

Address:Chennai, Tamil Nadu, 600087
Website:www.samsung.com

I got a lfd 55" monitor serial no oagthmhf800468 on 11.1.2015. Two months back there was a video black out problem. We locked call with service and they changed a pcb. Now the same problem. The product was rarely used. This is the first samsung product in my house and it has failed. Even similar tvs i used prior to this and even prior to that are now working in our close relatives houses. Normally we use all the products carefully and they don't fail for us. I locked call again with samsung and expecting your person on monday. But i am inclined to get some other brand of tv next week.
Is there any other solution you can offer instead of repairing and putting it back for me to encounter problem again in future.
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Aug 15, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Jul 02, 2018
Updated by IlangoRamaswamy
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