[Resolved] Samsung India — samsung lfd monitor 55" | |||||
I got a lfd 55" monitor serial no oagthmhf800468 on 11.1.2015. Two months back there was a video black out problem. We locked call with service and they changed a pcb. Now the same problem. The product was rarely used. This is the first samsung product in my house and it has failed. Even similar tvs i used prior to this and even prior to that are now working in our close relatives houses. Normally we use all the products carefully and they don't fail for us. I locked call again with samsung and expecting your person on monday. But i am inclined to get some other brand of tv next week. Is there any other solution you can offer instead of repairing and putting it back for me to encounter problem again in future. Was this information helpful? | |||||
Aug 15, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 02, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
Add a Comment | |||||
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment