[Resolved]  Samsung India — samsung m30 mobile

Address:

560100

While keeping the charge one hour then. My display not visible completely.
My Phone not display not working. I visited to store. they were not accepting under warranty.
Please guide me need the display under warranty. Store guys took pics full focused light and
they telling small scratches also. Please take my mobile and check. out side no damage is there.

Store Guys explaining About Damages.
1) Physical damage
2) Broken
3) Internal Damages

3) Internal damage happens while keeping charge. so that why you guys making that low quality mobiles.
if big scratches & damage would be there I will agree.

in warranty physical damage not covered in warranty but. how would we consider internal damage
should be physical damage. store guys and customer care guys telling damage is damage.
if damage is damage why you should mentioned in terms and conditions physical damage not covered in warranty.
should mentioned all terms and conditions properly. Store guys working only for money not for customer support.
please try to understand my problem do need full.

I am the person below poverty line i don't have much money to replace display with 4500/-.
please guys consider this is high priority and do this is need full.

we full will dreams with Samsung mobile. but terms and conditions are bad need to mentioned very clear physical and internal damage. every thing.
i want my mobile display. if not took my mobile. I will donate this to Samsung charity.

Please kindly do the needful. To get the Display under warranty. I am attaching mobile screen shots as well as invoice
please took my mobile repair it. This is my humble request.

We purchased mobile in Amazon portal. They didn't mentioned which ever.

once you will reach store everything they will explain but all are not covered. why should we will use this Samsung product.

Guys B care full about Samsung all products.

Simply they tell as per terms and conditions warrant not covered. Their motto should be collet the money from costumers.