[Resolved] Samsung India — samsung mobile free scam

[Resolved] Samsung India — samsung mobile free scam

P Pradies from Delhi, Delhi

Hi all, Before a few days back i got a call from samsung saying that your number is extracted as lucky number hence you are winning samsung mobile, kindly provide your address we will send this phone via normal courier. Hence i provided the address. But after this when investigated with others about this, all said this is fake and fraud call from few peoples. And also investigated online about this fraud. After few days when my product was in my local post office for delivery, i said not to receive this parcel, even now postman is demanding of rs. 3500 as delivery charges (I don't this is delivery charges or phone charges). I simply refuse to accept that parcel. Now i am getting calls from samsung customer care agent +91-[protected] and +91-[protected] and agent are saying that if i will not receive this parcel, i will have to face legal notice from them which penalty of about rs. 40000 approx. I am very much confused about this. Also, discuss with others about this issue. All are saying this fraud and nothing will happen. Kindly suggest me how to get rid of this issue. Should i go to the police station for filing complain about this and provide the numbers from where i am getting calls. Kindly suggest. Was this information helpful? No (0) Yes (0)
Oct 26, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 20, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd Verified Support Sep 20, 2018 Samsung India Customer Care's response Dear Sir/Madam, This is in reference to your email / letter wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung. In this regard we would like to inform you that Samsung is not connected with such activities in any manner. Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information. In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s). They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes. We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you. You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from. You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large. In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril. Thanks & Regards, Customer Experience Samsung India Electronics Pvt Ltd
1 Comment	Share
Submit Close

Related Samsung India reviews

View all 18886 Samsung India Reviews

Comments

Pradies

from Delhi, Delhi

Now, After 2 days I again got a call and message related to this issue. The message is so dirty which we can read in front of family members and when I called on that number for why he is sending messages then he started abusing. I only cut then call and Send a single message to him "Going for police complaint". After that no message. Kindly check these numbers and Do something about this.