[Resolved]  Samsung India — Samsung mobile manufacturing defect - mother board problem

Address:

Patna, Bihar, 800001

Dear Sir,

This is regarding the Samsung mobile I have purchased on 10th March 2015. I have bought it in Poorvika Mobiles, Chennai. Currently I transferred to Patna, Bihar. Now I’m started getting SIM Not detected complaint on 12th March’16. Even I was changed my SIM Card also but that’s also not working. Hence I reached to nearby Authorized Service Center. So on 14th March I approached them but they didn''t agree for replacing the piece ans also they agreed that it’s the issue with in hardware and manufacturing fault.
Now they are returning with replacement of mother board. I spent 38000 Rs to get a quality mobile. After spending that much I didn''t even use it for 11 Months also and I need to now adjust with a repaired phone. It is like Samsung is leaving the customers to their fate. Is it the fate and luck of the customer to get a proper product???

How can I agree for a repaired product after spending so much money? The life of a mobile itself is 3-4 years, in that I need to adjust with repaired product.

It is as good as buying a beggar''s dress with lot many patches and stitches to it. Hope you understand my pain.
Please provide me a new piece and do justification.

MOBILE DETAILS:
SAMSUNG A7
EMI – [protected]
SR.No – RF8G30F34MY
Service Center : Galaxy Communication
Ashraf Plaza, Near Buddha Marg,
Patna-800001

Thanks & Regards
Kareemullah
[protected]