[Resolved] Samsung India — Samsung mobile phone

sonvi

from Muzaffarnagar, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201001
Website:	www.sansungindia.com

DEAR SIR,

I have purchased one samsung mobile j5 prince electronics shop no-4 bajaria ghaziabad but then i have purchased this mobile its not working properly i have many times visit samsung service centre but problem not resolve at this time my phone submit in service centre and i have phase problem service centre name garg trading company 386 loha mandi ghaziabad-201001 invoice no-[protected] date 13/02/2017 claim no[protected] model-j500fzddins the service centre charge 439.44 rs/- then this phone in service period sir plz resolve my problem and change my phone i have complaint counsumer forum and submitt my application they give ref no- but i want resolve my problem samsung end so replace my phone secondly i have go consumer court. submitt date-09/02/2017 second date-15/02/2017 two time submitt and at this time submitt in service centre my phone. plz help me and replace it.

REGARDS
sonia chhabra
hno-210 punjab line railway colony
bajaria ghaziabad
mob no-[protected]

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Apr 1, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Feb 21, 2017

Updated by sonvi Samsung India — Samsung mobile phone

1 Review
So sonvi on Feb 21, 2017 Mark as Resolved

DEAR SIR,

I have purchased one samsung mobile j5 prince electronics shop no-4 bajaria ghaziabad but then i have purchased this mobile its not working properly i have many times visit samsung service centre but problem not resolve at this time my phone submit in service centre and i have phase problem service centre name garg trading company 386 loha mandi ghaziabad-201001 invoice no-[protected] date 13/02/2017 claim no[protected] model-j500fzddins the service centre charge 439.44 rs/- then this phone in service period sir plz resolve my problem and change my phone i have complaint counsumer forum and submitt my application they give ref no- but i want resolve my problem samsung end so replace my phone secondly i have go consumer court. submitt date-09/02/2017 second date-15/02/2017 two time submitt and at this time submitt in service centre my phone. plz help me and replace it.

REGARDS
sonia chhabra
hno-210 punjab line railway colony
bajaria ghaziabad
mob no-[protected]

Verified Support

Feb 21, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
I called on your No. but no response.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)