[Resolved]  Samsung India — samsung mobile service centre

Address:800008

I located in patna city, bihar, india.in my nearest samsung mobile service centre pin code is 800008, i don't know exactly the name of service centre is.
In this service centre all staff are very lazy to work. I give any phone to this service centre, they can't give within 5 - 10 days. They give approx 15 - 30 days. And said that product display or battery or something else is not come easily to this centre. If we goto 2 year back, then this service centre is very good. But all employees are change within 2 years. And all new employees of this centre is work very slowly that's why they can't give my phone in time after repairing.
That's why all customers are angry to this pin code 800008 samsung mobile service centre. They can't work properly.

So, please take seriously to this message and change or give action to this service centre employees.

Thanks.
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Sep 19, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

My product mobile no. is [protected] & email id is [protected]@gmail.com.
Product model no. J210F.
Referrence id is not given by that service centre.

Thanks.
Samsung India Customer Care's response, Aug 12, 2017
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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